Please contact the library for help at:

Ask a Librarian is Mentor Public Library’s virtual reference service. Patrons may email questions to our librarians.

Please note: Mentor Public Library may decline to answer any question if it determines that the question is inappropriate or if MPL does not have the necessary expertise/ resources.

What we will answer:

  • General reference questions
  • General and directional questions about the library
  • Questions about the use and operation of our computers and other online library resources (such as Overdrive, etc.)
  • We will accept: Print, 3D print requests, item recommendations, Zoom meeting room requests, etc. using the appropriate forms on our website.
  • Librarians will give evidence-based answers (not opinions)

What we will not answer:

  • Requests for legal, medical, financial, or tax advice.
  • Verification and editing services for papers, projects, citations, or the like.
  • Questions that are intentionally inappropriate.
  • Questions from tests or exams and in-depth assistance with writing papers or theses.
  • Librarians cannot enter patron’s personal information into a website (like credit card information, social security number or other logins)
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